How to retrieve the password

1. Click on "Please Login" at the top of the mall homepage to enter the login page;

2. Click "Forgot Password" to enter the "Retrieve Password" page;

3. Please enter any option of "username/email/verified phone" in the account name box, and after verifying your identity, you can reset the new password. The authentication method is as follows: For the security of your account, we will let you verify your identity. The authentication method will recommend a suitable method for you based on your account situation.